Do You Really Have a Telehealth Program, Or Just Videoconferencing?

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LIVE Webinar

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Wednesday, November 18, 2020

1 PM Eastern, 12 PM Central, 10 AM Pacific

Brought to you by Mend Family

  • Abstract
    Healthcare's new competitive advantage is telehealth, of which a videoconferencing platform is just a small part. This presentation will describe a comprehensive patient journey in which an organization can acquire new patients, reduce check-in time, reduce no-shows, and increase patient satisfactions, all using virtual care. Health systems did a good job in quickly standing up virtual visits in response to COVID, but telehealth and the digital front door are here to stay and now is a good time to re-evaluate tools and processes that support patient scheduling, digital forms, telehealth, and patient engagement as part of a competitive strategy.

    Target Audience
    This webinar is geared toward the following roles; CIO, COO, director of telehealth, and director of virtual care in a healthcare organization that does a minimum of 100,000 outpatient visits per year. It is also appropriate for VP and C-level individuals who have been assigned to review their telehealth and patient engagement platforms.

    Learning Objectives:
    Attendees of this webinar will be able to:
    1)  Create a long-term telemedicine strategy that gives them a competitive advantage in their market
    2)  Create a more complete virtual registration process

J.D. McFarland, Solutions Architect

J.D. has worked in HealthCare Information Technology for 20 years. He spent the last 6 years as Director of Information Technology for The Centers Inc., a Community Mental Health Center, located in Central Florida. During that time his agency deployed several different TeleHealth solutions. The Centers deployed Mend in October of 2019 and the agency converted to 100% telehealth during the Covid Pandemic.

Nick Neral, National Account Executive

Nick has been working in Telehealth and Patient Engagement for the past 2 years, helping hundreds of organizations find virtual care solutions. Nick is the National Account Executive for the East. Nick works with innovative healthcare executives to help them find new ways to meet and treat patients at a time and place most convenient for the patient. Paula and Nick have worked with organizations like Wellmed, Legacy Health, Sharp Healthcare, AHARO, Ellis Medicine, and much much more